Contact information

If you have any questions, concerns, or require support regarding your order, our products, or store policies, please don’t hesitate to reach out. You can contact us via email at collectiofficial@gmail.com. We aim to respond to all inquiries within 1–2 business days. Please include your order number in the subject line or message for faster assistance.

For order issues such as damaged or incorrect items, please refer to our Return & Refund Policy and include an unboxing video as evidence when contacting us. This helps us verify and resolve the issue efficiently.

We currently operate online only and do not have a physical storefront. All communication and support will be handled through digital channels.

For business collaborations or wholesale inquiries, please contact us directly via email with the subject “Collaboration” or “Wholesale”.

Your feedback and questions are always welcome — thank you for supporting our store!