Terms of service

By accessing or purchasing from our store, you agree to be bound by the following terms and conditions. These terms apply to all users of the site, including browsers, vendors, and customers. If you do not agree to these terms, please do not use our website or services.

You must be at least the age of majority in your country or region, or have the consent of a parent or guardian, to use this site. You agree not to use our products for any illegal or unauthorized purpose, or to violate any laws in your jurisdiction.

All products sold are collectible items and may be new or pre-owned. We strive to provide accurate descriptions and high-quality images so that you can make informed decisions. Please examine all product photos carefully before purchasing, as card grading and condition are subjective and all sales are final unless covered by our Return & Refund Policy.

All prices are listed in [SGD/USD, depending on your store] and are subject to change without notice. We reserve the right to correct any errors in pricing or product information and to refuse or cancel any orders for any reason, including suspected fraud or abuse.

Shipping times are estimated and not guaranteed. We are not responsible for delays caused by couriers, customs, or incorrect shipping details provided by the customer. International orders may be subject to additional customs fees or delays, which are the responsibility of the buyer.

Our Return & Refund Policy outlines the process for reporting any issues such as damaged items or incorrect products. Customers are required to take an unboxing video from the moment the packaging is opened as proof in the event a return or refund is requested. Failure to provide this footage may result in the denial of your request. By purchasing, you agree to the terms set out in our Return & Refund Policy.

We reserve the right to modify or update these terms at any time without prior notice. Your continued use of our site and services after any changes constitutes your acceptance of those changes.

If you leave reviews, feedback, or comments on our site, you grant us the right to use, publish, or remove that content at our discretion. We are not obligated to monitor or respond to all comments.

Any misuse of the site, including but not limited to spamming, harassment, scraping, or fraudulent activity, may result in termination of your access.

If you have questions about these Terms of Service, you may contact us at collectiofficial@gmail.com.